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Bug Number NIM104467
Submitted Aug 20, 2014
Modified Sep 28, 2022
Severity Medium
Applies To ArcGIS for Desktop
Version Found 10.2.2
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Will Not Be Addressed
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Version Fixed
SP Fixed

Bug NIM104467


Multiple feature classes published as a hosted feature service are not added to ArcMap from the ‘Add Data from ArcGIS Online’ button after saving changes in a layer in ArcGIS Online.

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Alternate Solution

Add the feature service to ArcMap from the Catalog window:

  1. Open ArcMap > Sign-in to ArcGIS Online.
  2. Go to the Catalog window. Click the '+' symbol beside ‘My Hosted Services’.
  3. Drag the feature service.


Utilise ArcGIS Online Assistant.

  1. Log into ArcGIS Online via ArcGIS Online Assistant.
  2. Next to the search box, use the drop down menu 'I want to..' and select 'View an item's JSON'.
  3. On the left-hand side of the site, navigate to the service and click on it. Two windows open on the right, 'Description' and 'Data'.
  4. Remove all text from the 'Data' window. Replace with {}
  5. Save changes and add the service via the 'Add data' button.