Frequently asked question

Where are the ArcGIS crash dump files saved when an error report is generated?

Last Published: November 17, 2021

Answer

ArcMap 10.1 - 10.8.x, ArcGIS Pro 1.x, 2.x:
Error report files have the extension .dmp and are saved to the application data location on your computer, typically

C:\Users\<username>\AppData\Local\ESRI\ErrorReports
Note:
The ErrorReports folder is created automatically upon application crash, it may not be present after installation of a new version of ArcGIS.
Note:
All Error Reports are treated as confidential to ESRI, and their usage is covered by ESRI Privacy Policy.

Article ID:000011589

Software:
  • ArcGIS Pro
  • ArcMap 10 6
  • ArcMap 10 x
  • ArcMap 10 7
  • ArcMap 10 8

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Related Information

Discover more on this topic