PROBLEM

McAfee AntiVirus software detects acoder.exe as a virus

Last Published: April 25, 2020

Description

McAfee Antivirus software detects acoder.exe as a virus and removes the file.

Cause

The file C:\Program Files\ArcGIS\Address Coder\acoder.exe is installed as part of Address Coder. McAfee AntiVirus inadvertently detects the file as a virus and removes the file.

Solution or Workaround

There are currently three workarounds for this issue.

  • Download the latest virus update from McAfee. McAfee should be releasing an update soon that does not detect the acoder.exe file as a virus.
  • Add an exception in McAfee for the acoder.exe file.
  • Disable McAfee.

Article ID:000010733

Software:
  • ArcGIS Business Analyst Enterprise

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