Problem: The Register Now button cannot be selected. It is grayed out

Article ID:	34806
Bug Id:	N/A
Software:	ArcGIS - ArcEditor 9.0, 9.1, 9.2, 9.3, 9.3.1 ArcGIS - ArcView 9.0, 9.1, 9.2, 9.3, 9.3.1
Platforms:	Windows 2000, XP, 2003Server, Vista

Description

After opening the Desktop Administrator and clicking the 'Register Single Use and Extensions' folder, the Register Now button on the right cannot be selected because it is grayed out.

Cause

This is caused by the user not having Administrative privileges on the machine. Administrative privileges are required to register ArcGIS Desktop.

Solution or Workaround

Log out of the machine, log back in using a username that has Administrative privileges, then run the Registration wizard.

Administrative privileges are only required to register the software, but not to run it.

Related Information

Register extensions for ArcView or ArcEditor Single Use
Instructions provided describe how to register the extensions for ArcGIS Single Use software. Prior to beginning this process, ensure that you have a valid registration number for each extension, as well as the registration number for the Deskt...

Created: 5/9/2008
Last Modified: 10/5/2009