FAQ: Why isn't the Image Service Editor toolbar visible?

Article ID:	32912
Software:	ArcGIS Image Server 9.2, 9.3, 9.3.1
Platforms:	Windows XP, 2003Server, Vista, 2008Server

Question

Why isn't the Image Service Editor toolbar visible?

Answer

The most common reason that the Image Service Editor toolbar is not available, even though ArcGIS Image Server has been installed, is because Microsoft .NET Framework 2.0 is not installed on the machine. When .NET is not installed, that means that ArcGIS Desktop .NET Support did not get installed when ArcGIS Desktop was installed, which the Image Service Editor toolbar requires. Therefore, when installing ArcGIS Image Server, the Service Editor and the ArcGIS Desktop Client did not get installed.

To install all the required components, follow the steps below.

1. Uninstall ArcGIS Image Server.

2. Install Microsoft .NET Framework 2.0.

3. Modify the installation of ArcGIS Desktop to include the .Net Support. -show me-

4. Install ArcGIS Image Server.
Make sure when installing ArcGIS Image Server, that there are always five components being installed. -show me-

[O-Image] ArcGIS Image Server install components

The Service Editor and ArcGIS 9.2 Client will be missing, if .NET 2.0 and the ArcGIS .NET Support are not installed first.

Related Information

Created: 4/18/2007
Last Modified: 11/3/2009