Patches and Service Packs

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ArcGIS 9.2 Service Pack 4

Date Submitted: November 16, 2007
Last Modified: November 16, 2007

Summary:

This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.

Description:

Introduction
Issues Addressed with this Service Pack
Files Installed in this Service Pack
Installing this Service Pack on Windows
Installing this Service Pack on UNIX/Linux
How to identify which Service Pack is installed
Service Pack Updates
Getting Help

Important Note

Windows 2003 Server users, see Technical Article 33818 if you encounter Error 1718. File was rejected by digital signature policy

A CD of this Service Pack will be made available in the next several weeks for users who experience difficulties downloading the Service Pack from the web site. Simply fill out the Request a Service Pack CD order form.

Introduction

We recommend that all ArcGIS 9.2 customers download and install this Service Pack, at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 9.2.

NOTE: If you are using a localized version of ArcGIS, please contact your local distributor to get the updated language supplement.

Issues Addressed with this Service Pack

ArcGIS 9.2 SP4 contains critical fixes and new functionality. It is recommended that all users install this service pack.

A complete list of the issues that have been fixed in this service pack is available here.

A list of the main enhancements that have been made in the 9.2 Service Packs is available here. These enhancements include new tools and functionality, including the new Cadastral Editor for Survey Analyst.

Files Installed with this Service Pack

Installing this Service Pack on Windows

Installation Notes

It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

To find out what products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products are currently installed on your machine. This will help determine which product Service Packs you should install on your machine. The report also details which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.

ArcGIS ArcReader
ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
ArcGIS Engine Runtime
ArcGIS Server for the Microsoft .NET Framework
ArcGIS Server for the Java Platform
ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
ArcIMS
ArcIMS Web ADF for the Microsoft .NET Framework
ArcIMS Web ADF for the Java Platform
ArcSDE

NOTE (ArcIMS and ArcSDE users): If you use ArcIMS 9.2 or ArcSDE 9.2, you must also install ArcIMS 9.2 Service Pack 4 or ArcSDE 9.2 Service Pack 4 . For example, if you use ArcIMS 9.2 and ArcGIS 9.2 Desktop, install both ArcIMS 9.2 Service Pack 4 and ArcGIS 9.2 Desktop Service Pack 4. Since ArcIMS 9.2, ArcSDE 9.2 and the ArcGIS 9.2 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

NOTE (ArcGIS Desktop 9.2 users): The ArcGIS Desktop Help updates setup (ArcGISDesktopHelp92sp4.msp) includes updates for ArcGIS 9.2 Desktop Documentation, including Help files, core extension Help files, geoprocessing tool Help files, tutorials, tutorial videos, and an updated "What's new in ArcGIS 9.2?" pdf. The ArcGIS Desktop setup (ArcGISDesktop92sp4.msp) must be applied before the ArcGIS Desktop Help update.

NOTE (ArcGIS Desktop Evaluation Edition users): This Service Pack is supported with the ArcGIS Desktop Evaluation Edition.

NOTE (ArcGIS Server Post Install): The ArcGIS Server Post Install will automatically launch after the service pack has been applied. If this doesn't happen, please be sure to launch the GIS Server Post Install and Web Applications Post Install manually from the shortcuts found in your Start menu. The Post Install will prompt for the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC) and the ArcGIS Server Web Services user accounts and their associated passwords. To avoid disrupting the operation of your server installation you will need to use the exact same accounts and passwords that you used when you initially installed ArcGIS Server (or the last time you ran the Post Install). If you don't remember which ones you used you can have the Post Install create new ones for you, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches (see http://support.esri.com/index.cfm?fa=knowledgebase.techarticles.articleShow&d=32766 for a suggested workaround). For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help. You can access the ArcGIS Server Help online at http://webhelp.esri.com/arcgisserver/9.2.

NOTE (ArcGIS Server for the Microsoft .Net Framework users):

The ArcGIS Server for the Microsoft .Net Framework setup has a Service Pack 4 setup named ArcGISServerDotNet92sp4.msp.

The 9.2 release also includes a setup for the Web Application Developer Framework (ADF) Runtime. This Runtime installation is installed on production machines where you plan to deploy Web Mapping Applications built with the Manager or the Web ADF. The ArcGIS Server for the Microsoft .Net Framework Web ADF Runtime setup has a Service Pack 4 setup named ArcGISServerWebADFRuntime92sp4.msp.

Note: A machine that has the ArcGISServerDotNet92sp4.msp installed would not require an installation of the ArcGISServerWebADFRuntime92sp4.msp.

Installation Steps

ArcGIS 9.2 must be installed before you can install this Service Pack. This Service Pack is cumulative and contains the fixes from all previous 9.2 patches and service packs. If you have a previous patch or service pack installed, you may apply this Service Pack over it to update the required files.

To Install:

Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

Download the appropriate files to a location other than the installation folder:

ArcGIS Desktop (ArcInfo, ArcEditor, ArcView)
ArcGISDesktop92sp4.msp	176 MB
ArcGIS Desktop Help updates
ArcGISDesktopHelp92sp4.msp	379 MB
ArcGIS Desktop Developer Kit for the Microsoft .Net Framework
DesktopSDKDNet92sp4.msp	51 MB
ArcGIS Desktop Developer Kit for Visual Basic 6 *(no updates since SP2)*
DesktopSDKVB692sp2.msp	1 MB
ArcGIS Desktop VBA Developer Resources *(no updates since SP2)*
DesktopSDKVBA92sp2.msp	1 MB
ArcGIS Desktop Developer Kit for Visual C++
DesktopSDKVCPP92sp4.msp	75 MB
ArcReader
ArcReader92sp4.msp	61 MB
ArcGIS Desktop Evaluation Edition
ArcGISEvalEdition92sp4.msp	175 MB
ArcGIS Tutorial Data
Tutorial92sp4.msp	4 MB

ArcGIS Engine Runtime
ArcGISEngine92sp4.msp	120 MB
ArcGIS Engine Developer Kit for the Microsoft .Net Framework
ArcGISEngineSDKNet92sp4.msp	51 MB
ArcGIS Engine Developer Kit for C++
ArcGISEngineSDKCPP92sp4.msp	69 MB
ArcGIS Engine Developer Kit for the Java Platform *(no updates since SP2)*
ArcGISEngineSDKJava92sp2.msp	1 MB
ArcGIS Engine Developer Kit for Visual Basic 6 *(no updates since SP2)*
ArcGISEngineSDKVB692sp2.msp	1 MB
ArcGIS Engine Developer Kit for Visual C++
ArcGISEngineSDKVCPP92sp4.msp	66 MB

ArcGIS Server for the Microsoft .Net Framework
ArcGISServerDotNet92sp4.msp	279 MB
ArcGIS Server Web ADF Runtime for the Microsoft .Net Framework
ArcGISServerWebADFRuntime92sp4.msp	23 MB
ArcGIS Server for the Java Platform
ArcGISServerJava92sp4.msp	261 MB

(Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager.
(Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service and the ArcGIS Server Object Manager.
Double-click the msp files to start the install process.

NOTE: If double clicking on the MSP file does not start the Service Pack installation, you can start the Service Pack installation manually by using the following command:
When Setup starts, follow the instructions on your screen.
Repeat steps 2 - 6 for each product installed on your machine.

NOTE: If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, this Service Pack must be applied to all client installations.

NOTE: You will not be able to install this Service Pack directly from any removable media, you must copy the Service Pack Install file (MSP) locally or to a location on your network prior to installing the Service Pack.

System Administrators note:
A technical paper is available to provide information on deploying ArcGIS and Service Packs. This white paper discusses the deployment of ArcGIS 9.2 setups and Service Packs using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered.
Deploying Managed ArcGIS 9.2 Setups.

Installing this Service Pack on UNIX/Linux

Installation Notes

It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder.tar and run PatchFinder utility from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The PatchFinder utility searches for the following ArcGIS products.

ArcGIS Engine Developer Kit for C++
ArcGIS Engine Developer Kit for the Java Platform
ArcGIS Engine Runtime
ArcGIS Server for the Java Platform
ArcIMS
ArcIMS Web ADF for the Java Platform
ArcInfo Workstation
ArcReader
ArcSDE

Extract the tar file by typing:

% tar xvf PatchFinder.tar

Run the utility by typing:

% ./PatchFinder

NOTE (ArcIMS and ArcSDE users): If you use ArcIMS 9.2 or ArcSDE 9.2, you must also install ArcIMS 9.2 Service Pack 4 or ArcSDE 9.2 Service Pack 4 . For example, if you use ArcIMS 9.2 and ArcGIS 9.2, install both ArcIMS 9.2 Service Pack 4 and ArcGIS 9.2 Service Pack 4. Since ArcIMS 9.2, ArcSDE 9.2 and the ArcGIS 9.2 products share common files, it is important to keep the software release versions in sync to avoid any software conflicts.

NOTE (ArcGIS Server):

Make sure you install the Service Pack as the ArcGIS Server Owner, do not install it as the ROOT user.
For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help. You can access the ArcGIS Server Help online at http://webhelp.esri.com/arcgisserver/9.2.

Installation Steps

ArcGIS 9.2 must be installed before you can install this Service Pack. This Service Pack is cumulative and contains the fixes from all previous 9.2 patches. If you have a previous patch installed, you may apply this Service Pack over it to update the required files.

To Install:

Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

Download the appropriate files to a location other than the installation location:

ArcGIS 9.2 Engine Runtime for (SUSE Linux and Red Hat Linux (Intel))
gis92-sp4-engine-linux.tar	346 MB
ArcGIS 9.2 Engine Runtime for Sun Solaris
gis92-sp4-engine-slrs.tar	236 MB
ArcGIS 9.2 Engine Developer Kit for Cross Platform C++ (SUSE Linux and Red Hat Linux (Intel))
gis92-sp4-engsdkcpp-linux.tar	4 MB
ArcGIS 9.2 Engine Developer Kit for Cross Platform C++ (Sun Solaris)
gis92-sp4-engsdkcpp-slrs.tar	4 MB
ArcGIS 9.2 Engine Developer Kit for the Java Platform (SUSE Linux and Red Hat Linux (Intel))
gis92-sp4-engsdkjava-linux.tar	1 MB
ArcGIS 9.2 Engine Developer Kit for the Java Platform (Sun Solaris)
gis92-sp4-engsdkjava-slrs.tar	1 MB

ArcReader 9.2 for (SUSE Linux and Red Hat Linux (Intel))
gis92-sp4-reader-linux.tar	291 MB
ArcReader 9.2 for Sun Solaris
gis92-sp4-reader-slrs.tar	204 MB

ArcGIS 9.2 Server for the Java Platform (SUSE Linux and Red Hat Linux (Intel))
gis92-sp4-server-linux.tar	665 MB
ArcGIS 9.2 Server for the Java Platform (Sun Solaris)
gis92-sp4-server-slrs.tar	553 MB
ArcGIS 9.2 Server Web ADF for the Java Platform (HP HPUX PA-RISC & IBM AIX)
gis92-sp4-serveradfjava.tar	212 MB

Extract the specified tar file by typing:
(IBM-AIX Only) You must remove any inactive libraries that are loaded into memory before proceeding to the next step. Not doing so will result in an installation error. To remove them, as ROOT user, type:
(Server Only) Before running the ArcGIS 9.2 Service Pack 4 applypatch command, you must:
- Verify there is no existing Xvfb or Xsun process running.
  
  % ps -ef | grep Xvfb
- If Xvfb is running, kill the process using the Process ID of Xvfb.
  
  % kill -9 <pid of Xvfb>
- Verify there are no existing locks on Xvfb by checking the following locations:
  
  /tmp/.X7-lock (Linux)
  /tmp/.X11-unix/X7 (optional, exists on some SuSE machines)
  /tmp/.X11-unix/X7= (optional, exists on some Redhat machines)
  /tmp/.username-X11-unix/X7 (Solaris) where username is the owner of the ArcIMS installation.
  /tmp/.username-X11-pipe/X7 (Solaris) where username is the owner of the ArcIMS installation.
- Remove any lock on Xvfb or Xsun if it exists.
Start the installation by typing:
This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

How to identify which Service Pack is installed

UNIX/Linux

To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder.tar and run PatchFinder utility from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The PatchFinder utility searches for the following ArcGIS products.

Extract the tar file by typing:

% tar xvf PatchFinder.tar

Run the utility by typing:

% ./PatchFinder

Windows

To find out what ArcGIS products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.

Service Pack Updates

Check Online Support Center periodically for the availability of additional patches. New information about this Service Pack will be posted here.

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. International sites, please contact your local ESRI software distributor.

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