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ArcGIS 9.1 Desktop Patch for Internet Explorer 7 Users

Date Submitted: May 17, 2006
Last Modified: May 17, 2006

Summary:

This patch addresses an issue where opening any geoprocessing dialog or the context sensitive “Export” menu choices in ArcCatalog caused the ArcGIS 9.1 applications to crash when users have Internet Explorer 7 (IE7) on their machine.

Description:

Introduction

ESRI® announces the ArcGIS 9.1 Desktop Patch for Internet Explorer 7 Users. This patch addresses an issue where opening any geoprocessing dialog or the context sensitive “Export” menu choices in ArcCatalog caused the ArcGIS 9.1 applications to crash when users have Internet Explorer 7 (IE7) on their machine. It deals specifically with the issues listed below under Issues Addressed with this Patch.

We recommend ArcGIS 9.1 users, who have installed Internet Explorer 7 (IE7) on their machine, to install this patch at their earliest convenience to ensure the highest quality experience.

Issues Addressed with this Patch


Files Installed in this Patch

Installing the Patch

ArcGIS Desktop 9.1 Service Pack 1 must be installed before you can install this Patch.

  1. Make sure you have write access to your ArcGIS Desktop installation location, and that no one is using ArcGIS Desktop.


  2. Download ArcGIS-91sp1-IE7-Patch.exe to a location other than your ArcGIS Desktop installation location.

  3. Double-click the setup file to start the install process.


  4. When Setup starts, follow the instructions on your screen.

NOTE: If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, this Patch must be applied to all client installations.

Patch Updates

Check Online Support Center periodically for the availability of additional patches. New information about this Patch will be posted here.

How to identify which Patch is installed

To check for the presence of a Patch, for each file examine the unique identification information provided (right click, properties, version tab, item name, QFE Version). With only a few exceptions, all files modified as part of a Patch distribution can be uniquely identified in this manner. The identification string for this Patch should read:

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Patch. International sites, please contact your local ESRI software distributor.

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