If "Remember these settings for each visit" is checked, the selected Products, Areas and Display options may still be selected next time you visit the Support Center.
If you visit the Support Center frequently and want to use the same search settings each time you visit, this feature can help you get better search results with less hassle. After setting your Search Options, check the "Remember these settings?" box and then click "Apply and Close", or just click Go to perform your search. The text (customized) will appear below the search textbox, indicating that your custom search options will be used when you perform your search.
If the "Remember these settings" box is unchecked, your Search Options settings will remain in effect until the browser is closed, and will be reset to defaults the next time you open a browser and visit the Support Center.
Technical Details
This feature requires that persistent cookies be enabled in your browser. You can test whether your browser allows persistent cookies (the answer will appear below). If a ESRI Support Center search is not performed for 90 days, the cookie will crumble and your Search Options settings will reset to the defaults.
No, persistent cookies are not enabled on this browser.
Please see your browser's Help for instructions on how to enable cookies.
Yes, persistent cookies are enabled on this browser.
ArcGIS (Desktop, Engine, Server) 9.3.1 Service Pack 1 December 19, 2009 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS 9.3.1 Double-Click Open Document Patch August 12, 2009 - PATCH
This patch addresses cases where double-clicking on an ArcMap, ArcScene, ArcGlobe, or ArcReader document will fail to open the document.
ArcGIS 9.3 Service Pack 1 November 24, 2008 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS Desktop 9.3 Raster Renderer Patch August 29, 2008 - PATCH
This patch resolves an issue where an error message is displayed when applying the classified renderer on some raster datasets that contain many unique values, especially floating point datasets.
ArcGIS Desktop 9.3 File Geodatabase SQL WHERE Clause Patch August 13, 2008 - PATCH
This patch solves an issue with WHERE clauses that contain a numeric value with a decimal point. They can fail on a machine with a locale set to a language that uses a comma as the decimal, such as French or German.
ArcGIS (Desktop, Engine, Server) 9.3 Map Export Patch to support Adobe Acrobat 9 PDF July 3, 2008 - PATCH
Adobe® Acrobat® and Adobe Reader® version 9 support a new version of PDF that allows for encoding of map coordinate system and georeference information inside the PDF file. This patch enables ArcGIS Desktop, Engine, and Server applications to export georeferenced PDF files.
Version 9.2
ArcGIS 9.2 Service Pack 6 July 21, 2008 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS 9.2 Service Pack 5 March 26, 2008 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS 9.2 Select By Location with multiple inputs Patch January 8, 2008 - PATCH
This patch solves the issue introduced at 9.2 service pack 4 with the Select By Location dialog. The issue is that when multiple layers are checked in the “the following layer(s):” box, only one of the layers is acted upon (receives a selection).
ArcGIS Desktop 9.2 Reconcile Patch December 18, 2007 - PATCH
The patch addresses an issue where the geodatabase reconcile process crashes when a large number of modifications have been performed in the origin or destination relationship class for the version being reconciled.
ArcGIS 9.2 Service Pack 4 November 16, 2007 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS 9.2 Service Pack 3 July 31, 2007 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience. This service pack includes ArcGIS Survey Analyst 9.2 with Cadastral Editor for those who are licensed to use the Survey Analyst Extension.
ArcGIS 9.2 Service Pack 2 April 16, 2007 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS 9.2 Service Pack 1 January 9, 2007 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
Version 9.1
ArcGIS Desktop 9.1 ArcMap Drawing Errors Dialog Suppression Patch May 8, 2007 - PATCH
ArcGIS Desktop 9.1 introduced a new drawing errors dialog in the ArcMap application that provides feedback to the user when certain features fail to draw. This patch changes ArcMap so that the drawing errors dialog can be suppressed based on an entry in the Windows registry. We recommend that any ArcGIS Desktop 9.1 user who currently experiences workflow difficulties caused by the ArcMap Drawing Errors dialog download and install this Patch.
ArcGIS Desktop 9.1 Convert Labels to Annotation and Area Text Display Patch October 6, 2006 - PATCH
This patch solves two issues with labeling, annotation, and text display. We recommend that all users experiencing problems with convert labels to annotation or Area Text display and export download and install this Patch.
ArcGIS 9.1 Service Pack 2 July 13, 2006 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS 9.1 Desktop Patch for Internet Explorer 7 Users May 17, 2006 - PATCH
This patch addresses an issue where opening any geoprocessing dialog or the context sensitive “Export” menu choices in ArcCatalog caused the ArcGIS 9.1 applications to crash when users have Internet Explorer 7 (IE7) on their machine.
Military Overlay Editor 9.1 Service Pack 1 February 24, 2006 - SERVICE PACK
ESRI announces the Military Overlay Editor (MOLE) 9.1 Service Pack 1 is available for download. This Service Pack contains several improvements and maintenance fixes for Military Overlay Editor 9.1. UPDATED 2/24/06
ArcGIS Desktop 9.1 Utility Network Patch January 3, 2006 - PATCH
This Patch allows users to perform trace analysis on a geometric network and return the results as a selection. We recommend anyone with ArcGIS Desktop 9.1 Service Pack 1 who performs trace analysis on geometric networks to install this Patch at their earliest convenience to ensure the highest quality experience.
ArcGIS 9.1 Service Pack 1 December 18, 2005 - SERVICE PACK
This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.
ArcGIS Desktop 9.1 Raster Patch August 10, 2005 - PATCH
This Patch resolves a variety of issues specific to working with raster data such as restoring 16 bit NITF 2.0 support, GeoTIFF header information support, improper world file removal, and the associated worldfile (.sdw) in not being created when encoding MrSIDs from your input raster datasets.
ArcGIS Desktop 9.1 MrSID Encoder Patch June 13, 2005 - PATCH
This Patch solves an issue where the associated worldfile (.sdw) in not being created when encoding MrSIDs from your input raster datasets.
ArcGIS Desktop 9.1 Map Document Performance Patch May 26, 2005 - PATCH
This Patch solves a performance issue that occurs when opening a map document from a location on the network rather than the local machine.
ArcGIS Desktop 9.0 Map Document Performance Patch May 26, 2005 - PATCH
This Patch solves a performance issue that occurs when opening a map document from a location on the network rather than the local machine.
ArcGIS 9.0 Service Pack 3 March 17, 2005 - SERVICE PACK
ESRI announces ArcGIS 9.0 Service Pack 3. This Service Pack contains all the issues addressed in the previously released Service Packs for ArcGIS 9.0 (ArcGIS 9.0 Service Pack 1, ArcGIS 9.0 Service Pack 2) as well as additional improvements and maintenance fixes.
ArcGIS 9.0 Service Pack 1 July 9, 2004 - SERVICE PACK
This Service Pack is now obsolete. It has been superceded by the ArcGIS 9.0 Service Pack 2.
Updated ArcSDE Client Libraries for ArcGIS Desktop 9.0 and ArcIMS 9.0 July 2, 2004 - SERVICE PACK
The ArcSDE 9.0 Service Pack 1 contains updated client libraries. If you connect to ArcSDE 9.0 from ArcGIS Desktop 9.0 or ArcIMS 9.0, we recommend that you install the ArcSDE 9.0 Service Pack 1.
Version 8.3
ArcGIS Business Analyst 8.3 Service Pack 1 June 1, 2004 - SERVICE PACK
This Service Pack contains several maintenance fixes, improvements in performance, and enhancements for users and developers using ArcGIS Business Analyst 8.3.
ArcGIS Desktop 8.3 Survey Analyst Service Pack 1 January 16, 2004 - SERVICE PACK
This Service Pack contains several maintenance fixes, improvements in performance, and enhancements for developers using the Survey Analyst extension.
ArcGIS Desktop 8.3 Service Pack 3 November 7, 2003 - SERVICE PACK
This Service Pack contains several improvements and maintenance fixes as well as all the fixes from ArcGIS 8.3 Service Pack 1.1 and 2. See IMPORTANT NOTE.
ArcGIS Desktop 8.3 Service Pack 2 October 20, 2003 - SERVICE PACK
This patch has now been made obsolete by ArcGIS Desktop 8.3 Service Pack 3. Please download it instead.
ArcGIS Desktop 8.3 Service Pack 1.1 October 20, 2003 - SERVICE PACK
This patch has now been made obsolete by ArcGIS Desktop 8.3 Service Pack 3. Please download it instead.
ArcGIS Desktop 8.3 Raster Update August 26, 2003 - PATCH
This Update adds support for displaying JPEG2000 images, MrSID Generation 3 images, and DIGEST (ASRP/USRP) images.
ArcGIS Desktop 8.3 MrSID Update August 18, 2003 - PATCH
This Update has now been made obsolete by ArcGIS Desktop 8.3 Raster Update. Please download it instead.
ArcGIS Desktop 8.3 Service Pack 1 April 23, 2003 - SERVICE PACK
This Service Pack is obsolete. It has been replaced with ArcGIS Desktop 8.3 Service Pack 1.1.
IMPORTANT: If you already installed this Service Pack, you will need to install ArcGIS Desktop 8.3 Service Pack 1.1. (See download above)
Version 8.2
ArcGIS Desktop 8.2 Service Pack 2.1 May 12, 2004 - SERVICE PACK
This Service Pack is an Update to ArcGIS Desktop 8.2 Service Pack 2. It includes all of the issues addressed in Service Pack 2, Service Pack 1 as well as an additional ArcMap issue when using 'Select by Location' found in Service Pack 2.
ArcGIS Desktop 8.2 Service Pack 2 May 4, 2004 - SERVICE PACK
This Service Pack is obsolete. It has been replaced with ArcGIS Desktop 8.2 Service Pack 2.1. IMPORTANT: If you already installed this Service Pack, you will need to install ArcGIS Desktop 8.2 Service Pack 2.1.
ArcGIS 8.2 Service Pack 1 March 31, 2004 - SERVICE PACK
This Service Pack is obsolete. It has been replaced with ArcGIS Desktop 8.2 Service Pack 2.
ISO Metadata Editor Patch April 23, 2003 - PATCH
There are two files required by the ISO editor that are not distributed as part of the ArcGIS 8.2 Desktop install. If either or both are missing from your computer, you'll get an error message when you open the ISO metadata editor and then click the Edit Contacts button on the Metadata author, Point of contact, or Distributor pages. This patch provides the missing files.
ArcGIS 8.2 TIFF Display Patch April 23, 2003 - PATCH
This Service Pack is obsolete. It has been replaced with ArcGIS Desktop 8.2 Service Pack 1.
ArcGIS Desktop/ArcInfo 8.1.2 Service Pack 1 April 23, 2003 - SERVICE PACK
We recommend that you download and install this Service Pack at your earliest convenience. This Service Pack contains several improvements and maintenance fixes.
Version 8.1
Geostatistical Analyst Patch August 6, 2003 - PATCH
If you get an error message stating "Geostatistical Methods are not installed" when attempting to use the Geostatistical Extension,
you need this patch.
Comcat.dll update for Windows Intel NT installation problems April 23, 2003 - PATCH
Comcat.dll update for ArcInfo 8.0.1, 8.0.2 or ArcGIS 8.1 Windows Intel NT installation problems.
If, after installing ArcInfo 8.0.1 or 8.0.2 and rebooting, you get an "error configuring ArcInfo" message, you'll need this software update. If you're installing ArcGIS 8.1 and a message appears stating the comcat.dll is the wrong version, you'll need this software update.
ArcGIS Service Pack 1 - CAD Patch April 23, 2003 - PATCH
ESRI is pleased to announce this latest patch for ArcGIS Service Pack 1. This patch resolves several problems specific to using CAD data within ArcMap.
ArcGIS Service Pack 1 - Geodatabase Patch V.3 April 23, 2003 - PATCH
This Geodatabase Patch V.3 is the third geodatabase patch for ArcInfo Desktop 8.1. This patch cumulatively addresses additional problems specific to the geodatabase, network connectivity within ArcMap and optimizing version reconciliation.
ArcGIS Service Pack 1 - Raster / Spatial Patch April 23, 2003 - PATCH
This ArcGIS SP1 Raster / Spatial Patch is the ArcOnline version of QFE Aidt-81sp1-7. This QFE addresses raster and spatial issues with Spatial Analyst.
ArcGIS Service Pack 1 is required to install this patch.
ArcGIS Service Pack 1 April 8, 2003 - SERVICE PACK
Service Pack 1 is an optional upgrade to ArcGIS 8.1. It addresses specific issues that were discovered in ArcGIS Desktop 8.1 (ArcView, ArcInfo, and ArcEditor), ArcInfo Workstation 8.1, and ArcSDE 8.1. The service pack contains performance improvements, maintenance fixes, and a few new features.
This website's graphical display is now viewable only with W3C standards-compliant browsers, but the content is accessible to all browsers and Internet devices.
View our supported browser matrix for more information on our website display.