Shawn T.
Geodata Support Analyst- Scan this page for Announcements, Latest Additions, Common Issues
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Announcements
2008 User Conference Technical Support Island
The Technical Support Island is now accepting appointments for the 2008 International User Conference. The Technical Support Island provides one-on-one support for specific technical questions about all ESRI software. For more details about scheduling an appointment please click here. Last edited July 23, 2008
ArcGIS 9.3 is Now Shipping
ArcGIS 9.3 is a full release of ArcGIS Desktop (ArcInfo, ArcEditor, ArcView, and ArcReader), ArcGIS Engine, ArcGIS Server, and ArcIMS. The ArcGIS 9.3 release includes three new extensions for ArcGIS Server: Geostatistical, Image, and Schematics. ArcGIS 9.2 users who are current on maintenance will receive ArcGIS 9.3 at no additional cost; users who are not current on maintenance, as well as ArcView 3.x users, should contact Customer Service to upgrade to ArcGIS 9.3. The software ships on DVD; if you require the media on CD, please fill out a request form or contact your local distributor. NOTE: The ArcGIS Server Enterprise DVD does not include the ArcSDE Software Development Kit (SDK) for UNIX and Linux operating systems. A CD containing the ArcSDE SDK for UNIX and Linux can be shipped to you. Please fill out a request form or contact your local distributor for the ArcSDE SDK CD. Last edited July 10, 2008
Complimentary Virtual Campus Live Training Seminar - July 31, 2008
Free Live Training Seminar, "Building Mashups Using the ArcGIS JavaScript APIs", will be offered on Thursday, July 31, 2008, at 9 AM, 11 AM, and 3 PM (Los Angeles Time). Last edited July 10, 2008
Complimentary Virtual Campus Live Training Seminar - July 24, 2008
Free Live Training Seminar, "Sneak Peek - The ArcGIS 9.3 Seminar Series", will be offered on Thursday, July 24, 2008, at 9 AM, 11 AM, and 3 PM (Los Angeles Time). Last edited July 11, 2008
Learn ArcGIS 9.3 in New Instructor-Led Training Series
Redesigned and improved curriculum to better meet the needs of ESRI users: ArcGIS Desktop I: Getting Started with GIS - 2 days (16 hours), ArcGIS Desktop II: Tools and Functionality - 3 days (24 hours), ArcGIS Desktop III: GIS Workflows and Analysis - 2 days (16 hours). Last edited July 10, 2008
Latest Additions
| ArcIMS 9.2 Service Pack 6 | Jul 21, 2008 |
| ArcGIS Image Server Service Pack 6 | Jul 21, 2008 |
| ArcGIS 9.2 Service Pack 6 | Jul 21, 2008 |
| BatchMergev2 | Jul 24, 2008 |
| GeoTagger for ArcGIS Desktop 9.2/9.3 | Jul 22, 2008 |
| Buffer Task for ArcIMS service in Web ADF 9.3 | Jul 18, 2008 |
| MicroStation client for ArcGIS Image Server | Jul 10, 2008 |
| MapInfo client for ArcGIS Image Server | Jul 10, 2008 |
| Installing the Image Server Viewer | Jul 10, 2008 |
| Local Government: July08 Template | Jul 23, 2008 |
| Water Utilities: Sewer Treatment Plant Data Model | Jul 09, 2008 |
| Raster: Example raster case studies including the storage decisions | Jun 27, 2008 |
White Papers:
| ArcGIS 9.3 Enterprise Deployment | Jul 16, 2008 |
| Job Tracking for ArcGIS (JTX) Whitepaper | Jan 28, 2008 |
| What's New in ArcPad® 7.1 and ArcPad Application Builder 7.1 | Jan 07, 2008 |
| ESRI Software 9.3 Library - What is ArcGIS? | Jul 01, 2008 |
| ESRI Software 9.3 Library Tutorials - ArcGIS Desktop Extensions | Jul 01, 2008 |
| ESRI Software 9.3 Library Tutorials - ArcGIS Desktop | Jul 01, 2008 |
| generalizing many (census) polygons into a few based on equal populations | 11:22 AM (PST) |
| delete duplicate features | 11:09 AM (PST) |
| Creating a new survey project folder | 11:06 AM (PST) |
| Programatically closing the identify/edit form | 10:44 AM (PST) |
| Calculate Field with Trimmed Results | 10:32 AM (PST) |
| g.spatialReference has no properties | 10:31 AM (PST) |
| ArcMap crashes when using Draw toolbar | 10:22 AM (PST) |
| Creating a new FloatingPanel during callback | 10:10 AM (PST) |
| IE7 | 10:07 AM (PST) |
| Raster Display Symbology Failure | 10:03 AM (PST) |
Common Issues
- Alert: Status of Oracle 10.2.0.4.0 Support
- ArcMap Visual Basic Editor macro is disabled
- Best practices for using dynamic display
- Can an old ECP registration code be used for licensing newer versions of ESRI software?
- Configure a reverse proxy system architecture with ArcGIS Server
- Create multiple ArcSDE instances
- Creating and Consuming Custom C++/COM Components
- Data does not draw when zooming into a spatial view created on an SDEBINARY or SDELOB feature class
- Does ArcGIS support Microsoft Windows Vista?
- Does ESRI support 64-bit processors with ArcGIS products?
- Does the Web ADF for .NET version 9.2 support Microsoft AJAX 1.0?
- Error starting esri_sde service(997)
- How to extrude features in Globe
- Incorrect spatial index entries created because of rounding conditions when generating gx, gy cell values in Oracle with a st_spatial_index
- Issues with Windows XP SP2 and ArcGIS 9.x products
- Perform a Direct Connect to an Oracle database that stores Oracle spatial data
- Use ArcGIS Server for the Microsoft .Net Framework with a 64-bit processor
- Use VBA functions in the field calculator
- What is the recommended order of installations to successfully install a complete ArcGIS Image Server?
- Why does the ArcGIS 9.2 Desktop Help Search Engine no longer work?
U.S. Users
- Use our convenient online Support Request Form
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Non-U.S. Users
- Please contact your local ESRI Distributor
Licensing or Registration Issues?
- Visit our Customer Service Site
Support Center Feedback
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Request ArcGIS 9.3 Media on CD
- ArcGIS 9.3 will be delivered on DVD; click here to request ArcGIS 9.3 media on CD.
- Click here to request ArcSDE Client SDK Installation for UNIX/Linux on CD.
