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Image services can be set up to allow individual tiles to be downloaded through client applications, including ArcMap. These tiles can be used to make data covering a larger spatial extent, or data with multiple rasters covering the same area (due to multiple resolutions of data), available.
To download rasters individually from an image service, create the service from the mosaic dataset, and enable the download capability through the image service properties after the service is created.
The following instructions describe how to create an image service that allows downloading of rasters individually.
Note: An Image Server Extension license on the server is required to publish image services. To check if the extension is already licensed, go to ArcGIS Server Manager > Site > Software Authorization. Refer to the following documentation on how to license an extension: Authorizing ArcGIS Server.