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Problem: Social account sign-ins persist in Operations Dashboard for ArcGIS

Description

ArcGIS Online supports sign-in using social media logins, including Facebook and Google+. Operations Dashboard for ArcGIS now supports these social network logins as well. 

 

Cause

When you sign out of ArcGIS Online, you are still 'signed in' to your social network. If you want to sign in to ArcGIS Online with different credentials, you must first sign out of your social network. However, to completely sign out of your Facebook or Google+ account, you must clear the cache in Internet Explorer. Because it is a Windows-based app, the cache used by Operations Dashboard is stored in Internet Explorer's browsing history.

Solution or Workaround

  1. Clear the cache in Internet Explorer: View and delete your browsing history in Internet Explorer
  2. Restart Operations Dashboard for ArcGIS.

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