PROBLEM

The Create Map Tile Package tool in ArcGIS Pro does not recognize services for tiling schemes

Last Published: April 25, 2020

Description

In ArcGIS Pro, when browsing and selecting a valid map service to use for the tiling scheme of the Create Map Tile Package tool output, the Service field displays the red X icon, indicating that the service selected is not valid.
 

The Services field in The Create Map Tile Package tool

Additionally, when browsing to the folder containing an XML tiling scheme file to add as the service input, the XML file does not appear in the browse window.

Cause

This is a known issue (BUG-000085075). This issue occurs when clicking the Browse icon Browse icon to add a service or an XML tiling scheme file as the input in the Service field of the Create Map Tile Package tool.

Solution or Workaround

Do not add a map service directly to the Service field. Instead, use an XML file as the service input. Since the issue occurs when browsing to add the service, avoid using the Browse icon Browse icon when adding the XML file.

As a workaround, copy the file location of the XML file from Windows Explorer, and paste it in the Service field of the Create Map Tile Package tool. Ensure that the .xml extension is included at the end of the XML file name.

Alternatively, drag and drop the XML file from Windows Explorer to the Service field.

Article ID:000014360

Software:
  • ArcGIS Pro 1 x

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Related Information

Discover more on this topic