Problem: Certificate error is returned when publishing to Portal for ArcGIS from ArcGIS for Server
When publishing to Portal for ArcGIS from ArcGIS for Server, the following error is returned in the ArcGIS for Server logs:
"The certificate authority is invalid or incorrect WinINet ERROR_INTERNET_INVALID_CA, 12045), URL = http://www.arcgis.com/home/"
Note: The URL 'http://www.arcgis.com/home/' represents an example of a site without the appropriate certificate. The URL differs for each user and scenario.
The following are possible causes for this error.
• The Secure Socket Layer (SSL) certificate is issued by an unknown or unauthorized Certificate Authority (CA). • GIS-tier authentication tokens from ArcGIS for Server are expiring. • The self-signed certificate is causing errors with the HTTPS configuration between sites. • Restarting the physical machine, which hosts a federated Portal for ArcGIS and ArcGIS for Server configuration.
Solution or Workaround
Follow the workarounds provided to address the issue.
• Install the missing SSL certificate to the CA to repair the broken chain. To determine the internal certificate used in ArcGIS for Server, follow the steps provided:
a. Log in to the ArcGIS Server Administrator directory. The following is an example of the ArcGIS Server Administrator Directory URL:
b. Click 'machines'. Under Machines, click the appropriate machine hosting the certificates.
c. Identify the Web Server SSL certificate, and click 'sslcertificates'.
d. Click the certificate, which is set as the Web server SSL Certificate. Click 'export' and save the file.