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Using the Color Balance Mosaic Dataset tool on a mosaic dataset returns the following error message:
Error: Color correction encountered an unexpected case. Unable to do the color correction.
This problem may occur if the rasters in the mosaic datasets contain a varying number of bands. The tool is designed to function only if all raster datasets have the same number of bands.
For more information on the required criteria to use the Color Balance Mosaic Dataset tool, refer to ArcGIS Help: Color Balance Mosaic Dataset.
Ensure all rasters are of the same band. In the following example, the rasters are converted to three band rasters.
Convert single band to three bands
Note: The Batch Calculate Statistics tool is only available in ArcGIS for Desktop 10.3 onwards.