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Printing a publicly shared web map in ArcGIS Online via the print function displays a blank browser window, and the following error message is returned:
"There was an error trying to print the web map."
A layer included in the web map on ArcGIS Online includes a hosted feature service that is only accessible on an internal network. This service is unable to communicate with the ArcGIS Online default printing geoprocessing service when the ArcGIS Online web map print function is executed.