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Members of an organizational account are unable to properly view or access web maps shared to the public when logging in to ArcGIS Online.
The security settings of an organizational account do not allow content to be shared outside of the organization. Anonymous users are not able to access any resources with the organization's private URL if the option to allow anonymous access to the organization is disabled, or if the content is not shared with everyone.
Change the security settings.
Users must have the Administrator role to change the settings.
This option only allows users to view publicly shared maps, applications, and data.