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Problem: The Search window in ArcMap does not return any results

Description

The search function in ArcMap fails to run and does not display any results in the Search window when searching for data or tools.

Cause

This issue can be caused by, but is not limited to, the following:

• A toolbox or custom toolbox was created which may be connected to a remote server
• An eminent folder is present from a previous installation after an upgrade
• A corrupt user profile

Solution or Workaround

Review the following options for the best possible solution to the issue.
 

  • Option A: Re-register the system toolbox folder

    1. Click the Search Options drop-down arrow in ArcMap, and select Search Options.

    [O-Image]

    2. In the Index tab, click Add and navigate to the default system toolbox folder below:
     
    Code:
    C:\Program Files (x86)\ArcGIS\Desktop10.x\ArcToolbox\Toolboxes

    3. Click the Index New Items button, and wait for the process to complete.

    4. Click Apply and OK to close the window.
     
  • Option B: Rename the CATID folder in the C: drive

    1. Close ArcMap. In Windows, navigate to the Control Panel > Appearance and Personalization > Folder Options > View tab.

    2. Select Show hidden files, folders, and drives.

    3. Right-click the Windows Start icon, and click Windows Explorer.

    4. Navigate to the following folder path:
     
    Code:
    C:\Program Files (x86)\Common Files\ArcGIS\Desktop10.x\Configuration\CATID

    5. Right-click the ESRI folder and rename the folder to 'CATID_OLD'.

    6. Launch ArcMap.
 
  • Option C: Edit the FIPSAlgorithmPolicy in the registry
     
    Warning:
    The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary. Esri cannot guarantee results from incorrect modifications while following these instructions. Therefore, use caution and proceed at your own risk.

    1. Launch the Registry Editor from the desktop by typing regedit.exe in the Windows Start menu search box. Click OK.

    2. Navigate to the following path:
     
    Code:
    HKEY_Local_Machine\System\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy

    3. Right-click Enabled (or Disabled) and select Modify.

    4. Ensure the value data is set to 0.

    5. Launch ArcMap.