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Bug: ArcGIS License Manager options file exhibits issues with use of INCLUDE and INCLUDE_ENTITLEMENT keywords

Description

Various issues are apparent when using the INCLUDE and INCLUDE_ENTITLEMENT keywords in the ArcGIS License Manager options file to control the checkout and borrowing of licenses.

Cause

INCLUDE (controls the checkout of licenses only):
When used alone, issues arise that affect the borrowing of licenses by any user or host listed (this keyword should not control borrowing at all).

INCLUDE_ENTITLEMENT (controls the borrowing of licenses only):
When used alone, no issues are seen and borrowing is controlled as expected (checkout is not affected).

INCLUDE used with INCLUDE_ENTITLEMENT (to control borrowing and checkout at the same time):
In the case of INCLUDE used together with INCLUDE_ENTITLEMENT, any user or host listed cannot borrow (should allow borrows as well as checkout). Any user or host not listed cannot checkout or borrow (this is expected behavior).

Note:
EXCLUDE and EXCLUDE_ENTITLEMENT are not affected inversely.

This technical article will be updated when information changes or issues are fixed.

Workaround

    Related Information