English

Error: Could not find any recognizable digits

Error Message

When attempting to set up ArcGIS Web Adaptor, the following error message is received:

"Error: Could not find any recognizable digits."

Cause

The error occurs due to a security setting issue in Internet Explorer, which prevents a connection from being made.

Solution or Workaround

Add ArcGIS Web Adaptor to the Local Intranet zone in Internet Explorer.

  1. Launch Internet Explorer and click the Tools button.
    [O-Image]
  2. Select 'Internet options' from the drop-down.
    [O-Image]
  3. In the Internet Options dialog box, click the Security tab.
    [O-Image]
  4. Select 'Local intranet' and click the Sites button.
    [O-Image]
  5. In the Local intranet dialog, click the Advanced button.
    [O-Image]
  6. Enter the ArcGIS Web Adaptor address and click Add.
    [O-Image]

  7. Click Close.

    Note:
    Use another web browser to set up ArcGIS Web Adaptor if permission is not given to add sites in Internet Explorer.

Related Information