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Problem: Conflict with ArcGIS License Manager 10.x and Autodesk Network License Manager 2014

Description

Installing both ArcGIS License Manager 10.x and Autodesk License Manager 2014 on the same machine causes a conflict in which the ArcGIS License Manager service stops and is unable to be restarted via the ArcGIS License Server Administrator.

Note:
The ArcGIS License service can be restarted using Windows Services. However, the issue reoccurs once the machine is restarted.

Cause

ArcGIS and Autodesk use different versions of Flexera FlexNet Publisher to manage the licenses. By default, ArcGIS License Manager is a 32-bit application; Autodesk License Manager is a 64-bit application. However, ArcGIS and Autodesk are compatible with each other as both deploy the License Manager service/daemon (lmgrd.exe).

The issue occurs due to a conflict between the different versions of the license manager that are deployed on the same machine.

Solution or Workaround

Run the 32-bit version of Autodesk Network License Manager to resolve this issue.

1. Uninstall the 64-bit version of Autodesk Network License Manager.

2. Download and install the 32-bit version of Autodesk Network License Manager.


Note:
Both the ArcGIS License Manager and Autodesk Network License Manager are displayed in the LMTOOLS Server List, indicating the license managers are able to run side by side without conflict.
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