How To: Provide feedback on basemaps in ArcGIS.com


Instructions provided describe how to submit feedback on ArcGIS.com basemaps, such as the Street Map or the Imagery Map. Esri has created feedback feature services to enable users to report errors found on a basemap.

The feedback is reviewed by the ArcGIS Online team and is considered for an update, providing better maps to customers.

Listed below are links to provide feedback for the different types of web maps available in ArcGIS.com:


To provide feedback on these web maps:

  1. Open the web map and navigate to the location that has an error.
  2. Click the Edit button on the toolbar, or click the Create Features button in ArcGIS Explorer Online.
  3. Add a feature on the map to show the location of the issue. Select a point, line or polygon feature to illustrate the comment.
  4. After drawing the feature on the map, classify the type of comment and provide a brief description to make sure the feedback is clear.
  5. Click the Close button.

    If testing, or a mistake is made, click the Delete button to remove the comment.

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