Failed to create the site. Failed to create the service 'System/CachingTools.GPServer'

Error Message

After installing ArcGIS for Server on a Linux operating system, attempting to create the site fails with the error:

"Failed to create the site. Failed to create the service 'System/CachingTools.GPServer'."

Any subsequent attempts to create the site also fail with the same error.

Cause

This occurs when installing ArcGIS for Server to an installation location containing multi-byte characters in the path. The site creation process fails because ArcGIS Server cannot access the necessary site resources under the installation directory.

Solution or Workaround