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FAQ: Where are the ArcGIS crash dump files saved when an error report is generated?

Question

Where are the ArcGIS crash dump files saved when an error report is generated?

Answer

When using the Windows Vista or Windows 7 operating systems, the crash dump files (.dmp) can be found at the following local hard drive location within the application data of the user profile:

ArcGIS 10.0:

C:\Users\<username>\AppData\Roaming\ESRI\ErrorReports

ArcGIS for Desktop 10.1, 10.2, 10.2.1, 10.2.2, 10.3, ArcGIS Pro 1.0:

C:\Users\<username>\AppData\Local\ESRI\ErrorReports

When using the Windows XP operating system, the crash dump files (.dmp) can be found at this location:

C:\Documents and Settings\<username>\Application Data\ESRI\ErrorReports


Note:
The ErrorReports folder is created automatically upon application crash, it may not be present after installation of a new version of ArcGIS.


Note:
All Error Reports are treated as confidential to ESRI, and their usage is covered by ESRI Privacy Policy.

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