Is This Content Helpful?
We're glad to know this article was helpful.
No list of services or folders is shown when the server REST endpoint URL has been entered and internal services on ArcGIS Explorer Online are accessed.
The ArcGIS Explorer Online client application cannot access the server URL or the clientaccesspolicy.xml hosted on the server machine due to the current firewall and Internet Explorer security configuration.
The following troubleshooting points address issues that may prevent internal services on ArcGIS Explorer Online from being accessed.
The technical article How to: Add an internal ArcGIS Server service to ArcGIS Explorer Online addresses both of these issues.
GET http://www.arcgis.com/sharing/proxy?http://<yourserver.domain.com>/ArcGIS/rest/services/<name of the service>/MapServer?f=json
This request will not succeed unless the server URL is publicly accessible. For internal server/services, this request will be unsuccessful.