BUG

Add Rasters to Mosaic Dataset tool returns an error or crashes when the tool is running in the background

Last Published: April 25, 2020

Description

The Add Rasters to Mosaic Dataset tool crashes or returns an error.

Cause

This issue is known to happen in the following cases:

• The Raster Type Properties have been edited.
• Background processing is enabled.
• The results of the geoprocessing operations are set to be added to the display.
• The operating system is either Windows 7 or Windows Vista.

Workaround

There are two potential workarounds for this issue:
• Turn off background processing.
• Turn off the option to add geoprocessing results to the display.

    Article ID:000011201

    Software:
    • ArcMap

    Get help from ArcGIS experts

    Contact technical support

    Download the Esri Support App

    Go to download options

    Related Information

    Discover more on this topic