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When attempting to connect to a server from the Add GIS Server dialog in the ArcCatalog table of contents or from the ArcMap Add Data function, the following error appears:
"The specified module could not be found."
This issue can also occur when opening a .lyr file that references a map service, such as a .lyr or layer package downloaded from ArcGIS.com. In this case, the map image does not display, there is a red exclamation point (!) next to the layer in the ArcMap table of contents, and no error message is displayed.
ArcMap is unable to find a component necessary to connect to a GIS server.
This issue may be resolved by re-registering c:\windows\system32\msxml4.dll.