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Bug: After installing JTX 9.3.1 Service Pack 1, the extension does not show up on a Windows 2000 and Windows NT operating systems

Description

After installing JTX 9.3.1 Service Pack 1, the extension does not show up on a Windows 2000 and Windows NT OS.

Cause

The DLL registration is failing because of the location of the DLL registry utility. The JTX 9.3.1 Service Pack 1 install is looking in C:\Windows, but C:\WINNT is what is available on Windows 2000 and Windows NT operating systems.

Workaround

After installing the 9.3.1 Service Pack 1, it is necessary to re-register the DLLs.

  1. Open up a command prompt from the Start menu.
  2. Copy and paste the following into the command prompt window. This is assuming that JTX is installed in the following path: C:\Program Files\JTX. If not, update the path below to match the install location.
    Code:
    C:\WINNT\Microsoft.NET\Framework\v2.0.50727\Regasm.exe "C:\Program files\JTX\Bin\JTXAdminExt.dll" /codebase /tlb
    C:\WINNT\Microsoft.NET\Framework\v2.0.50727\Regasm.exe "C:\Program files\JTX\Bin\JTXExt.dll" /codebase /tlb
    C:\WINNT\Microsoft.NET\Framework\v2.0.50727\Regasm.exe "C:\Program files\JTX\Bin\JTXServerConfigUI.dll" /codebase /tlb
    C:\WINNT\Microsoft.NET\Framework\v2.0.50727\Regasm.exe "C:\Program files\JTX\Bin\JTXDesktopSteps.dll" /codebase /tlb

  3. Hit the ENTER key to run this command. Inspect the messages to make sure there are no errors.
  4. Verify that the JTX nodes show up in ArcCatalog, the toolbars are accessible, and the extension is accessible through ArcCatalog and ArcMap.