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Problem: ArcPad runs in evaluation mode if the user has not been granted Administrator rights

Description

ArcPad runs in evaluation mode if the user has not been granted Administrator rights.

Cause

Due to a software defect with ArcPad 8.0 installation, ArcPad runs in evaluation mode and times out after 20 minutes if the user does not have Administrator rights.

If a non-administrative user starts ArcPad 8.0, they are prompted to enter the ArcPad 8.0 registration code. ArcPad still loads in the evaluation mode, even after the user enters the correct registration code.

Even in cases where ArcPad 8.0 has been installed by a user with Administrator rights, when launching ArcPad 8.0, the user will again be prompted to enter the ArcPad 8.0 registration code.

Solution or Workaround

The current workaround is to provide 'Full Control' permissions to individual ArcPad user(s) in the Registry Editor.

This step must be performed by a user with Administrator permissions.

Warning:
WARNING: This article contains instructions to make specific changes to essential parts of your operating system. If these specific changes are not done correctly, it may cause serious problems to your computer operating system and files. ESRI recommends that you make a complete backup of your system, including the registry, before implementing any of the specific changes. It is highly recommended that you consult with your IT/MIS department or other qualified computer systems professional before proceeding. ESRI cannot guarantee that you can solve problems that result from incorrect use of the Registry Editor utility. Use the Registry Editor utility at your own risk. Note: your operating system and any subsequent service packs may effect these instructions. These instructions are subject to change without notice.

  1. Open the Registry Editor and navigate to HKEY_Local_Machine > Software > ESRI > ArcPad.
  2. In Table of Contents, right-click and select the Permissions option to display the 'Permissions for ArcPad' dialog box.
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  3. In the Security pane at top of the 'Permissions for ArcPad' dialog box, select the user profile that needs to be modified.
  4. In the 'Permissions for Users' pane at the bottom of 'Permissions for ArcPad' dialog box, check the Allow Full Control check box to grant full permissions to the user's profile.
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  5. Click OK in the 'Permissions for ArcPad' dialog box to return to the Registry Editor window.
  6. Close the Registry Editor window to save the settings.
  7. Open ArcPad 8.0 with the modified user profile login to confirm that Administrative permissions for ArcPad 8.0 have been granted to the user.

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