PROBLEM

The ArcGIS License Manager entry does not show up in Add/Remove programs with the keyless ArcGIS License Manager

Last Published: April 25, 2020

Description

The entry for ArcGIS License Manager does not appear in Add/Remove programs after installing the keyless version of ArcGIS License Manager.

Cause

The 'arcgis9x' folder from a previous installation of an ArcGIS License Manager still exists in C:\Program Files\ESRI\License.

Solution or Workaround

1) Delete the 'arcgis9x' folder located in C:\Program Files\ESRI\License.

2) Reinstall the keyless version of ArcGIS License Manager using the LMSetupKeyless.exe file.

    Article ID:000010550

    Software:
    • ArcMap 9 x

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