PROBLEM

Some folders are missing from Business Analyst Server Data

Last Published: April 25, 2020

Description

After uninstalling ArcGIS Business Analyst 9.3 Desktop extension, some data folders in ArcGIS Business Analyst Server Data - 2008 are missing; even though, ArcGIS Business Analyst Server Data - 2008 was not uninstalled.

Cause

Uninstalling ArcGIS Business Analyst 9.3 Desktop extension uninstalls some data folders that are installed by ArcGIS Business Analyst Server Data - 2008 setup.

Solution or Workaround

The missing folders can be reclaimed by running the Repair process.

To run the Repair process:

  1. In Windows, select Start > Control Panel.
  2. Select Add or Remove Programs.
  3. Select ArcGIS Business Analyst Server Data - 2008.
  4. Select Change.
    This launches the ArcGIS Business Analyst Server Data - 2008 Setup process.
  5. Select Repair.
    This repairs the ArcGIS Business Analyst Server Data - 2008 installation. It reinstalls the data folders removed by the uninstall of ArcGIS Business Analyst 9.3 Desktop extension.

Article ID:000010514

Software:
  • ArcGIS Business Analyst Enterprise

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