Is This Content Helpful?
We're glad to know this article was helpful.
ArcInfo functionality cannot be accessed after switching the seat type from either ArcEditor or ArcView functionality.
If ArcView or ArcEditor is installed in a Citrix environment, the ArcToolbox DLLs register accordingly to restrict certain access to ArcToolbox capabilities. The appropriate ArcToolbox DLLs are not automatically registered or unregistered when the seat type is changed.
It is recommended that either the initial ArcGIS Desktop installation or the Desktop Administrator be configured to support the highest license type available to ensure that the ArcToolbox menus are configured correctly.