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Problem: The spnsrvnt.exe process is consuming 100% CPU usage

Description

The spnsrvnt.exe process is at 100% CPU usage.

Cause

The spnsrvnt.exe process can sometimes become corrupt by a computer virus or the anti-virus software may detect this process as being infected.

Solution or Workaround

ArcGIS and the ArcGIS License Manager do not use the spnsrvnt.exe process, so it can be removed.

  1. Open Add/Remove programs from the Control Panel.
  2. Find the Sentinel Protection Installer, select it, and click the Change button.
  3. Select Modify and click the drop-down box next to Sentinel Protection Server. Select the Red X "This feature will not be available".
  4. This removes the spnsrvnt.exe process. Once finished, go ahead and reboot the machine so the changes can be applied.

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