English

Problem: The Business Analyst toolbar does not appear

Description

After installing Business Analyst Server and launching Business Analyst Desktop, the BA toolbar does not display.

Cause

Some of the .dll files are not being registered.

Solution or Workaround

Close ArcMap and run the following file:

ArcGIS/Bin/RegisterInstall.cmd

If the BA toolbar is still not visible, uninstall Business Analyst Server, Business Analyst Desktop and ArcGIS/ArcView 9.2.

Re-install ArcGIS/ArcView 9.2 and Business Analyst Desktop, using the order described in the Business Analyst Desktop documentation.

Launch Business Analyst desktop and make sure the BA toolbar is visible, before installing Business Analyst Server.