English

Error: Incorrect URL for map services returns 'The page cannot be displayed'

Error Message

In ArcCatalog > ArcGIS Server - Map Service Properties dialog box > Capabilities tab, the URL displayed for DefaultMap and/or BA_Detailed map services is incorrect and displays the following error message:

"The page cannot be displayed".

Cause

The client requires the URL in the long format to access Web service(s).

Solution or Workaround

In ArcCatalog, the context-sensitive help (What's this? - '?') provides a detailed explanation for the URL in ArcGIS Server - Map Service Properties dialog box.

The user is responsible for providing the long format URL path, when a new administrative connection to the Business Analyst Server is made in ArcCatalog.

  1. Make sure the Business Analyst Server URL is valid. This ensures that the DefaultMap and/or BA_Detailed Web services URLs are correct.
  2. If the URL is incorrect, delete it and recreate a new administrative connection to the Business Analyst Server, specifying the long format Business Analyst Server URL in ArcCatalog.
    Here is an example of a valid long form URL.

    [O-Image]