ERROR
When running the Server_diag_tool from the $AGSHOME/scripts directory, the following failure occurs for the Tomcat process:
"check process: arcgis/java/manager/service/tomcat as ArcGIS_Owner..........[FAIL]".
Note:
$AGSHOME refers to the $ArcGIS Server installation directory.
$ArcGIS_Owner refers to the install owner of ArcGIS Server.
The problem is related to the use of the standard "ps -ef" command in Solaris, which is limited in terms of the number of characters it can store and display in the command line buffer; the limit being 80. The ArcGIS Server diagnostic script ($AGSHOME/script/Server_diag_tool) uses this ps command to check if the process is running, hence a FAIL result is returned.
Browse to /usr/ucb directory and run the following command:
Code:
# ./ps -auxww | grep java
Note:
The wide output option can be viewed only by a superuser or the user who owns the process. See the Related Information section below for the SUN Solaris ps command man page reference.
ArcGIS_Owner 18864 0.1 6.7233000135480 pts/7 S 11:03:31 0:38 ../jre/bin/java -jar
-Xrs -Duser.dir=AGS_HOME/java/manager/service/tomcat -Dcatalina.base=
AGS_HOME/java/manager/service/tomcat/managerappserver -Djava.endorsed.dirs=
AGS_HOME/java/manager/service/tomcat/common/endorsed
AGS_HOME/java/manager/service/tomcat/bin/bootstrap.jar start
ags 18864 0.1 6.7233000135480 pts/7 S 11:03:31 0:38 ../jre/bin/java -
jar -Xrs -Xms256m -Xmx256m -XX:MaxPermSize=256m -Duser.dir=/hazeltine1/users/ags
/arcgis/java/manager/service/tomcat -Dcatalina.base=/hazeltine1/users/ags/arcgis
/java/manager/service/tomcat/managerappserver -Djava.endorsed.dirs=/hazeltine1/u
sers/ags/arcgis/java/manager/service/tomcat/common/endorsed /hazeltine1/users/ag
s/arcgis/java/manager/service/tomcat/bin/bootstrap.jar start
Note:
Ensure that the ps command is used from the /usr/ucb directory and not the default directory. At the command prompt, use the complete path name, if the /usr/ucb/ directory is not in your path:
Code:
% /usr/ucb/ps -auxww | grep java
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