The tar command used to install the Service Pack files failed

Error Message

For ArcGIS Server SOC only installations, running applypatch for ArcGIS Server 9.2 Service Pack 3 returns the following error message:

"***ERROR:
The tar command being used to install the Service Pack files failed

The Service Pack (ArcGIS Server 9.2 Service Pack 3) installation has failed.

You will have to re-run applypatch to install ArcGIS Server 9.2 Service Pack 3."

Cause

The <ArcGIS Server Installation>/servercore/agsidsvr directory is owned by root but should be owned by the ArcGIS Server owner. Therefore, the ArcGIS Server owner did not have the required write access.

Solution or Workaround

• Switch to root user:
  
  % su – root
  
  
• Change directory location to <ArcGIS Server Installation>/servercore.
  
  % cd <ArcGIS Server Installation>/servercore
  
  
• Change the ownership of agsidsvr to the owner of the ArcGIS Server installation.
  
  

  Note:
  Do not change the ownership of any other subfolder in the servercore directory.

  
  
  % chown <ArcGIS Server Owner> agsidsvr
  
  
• Exit from the root user account.
  
  % exit
  
  
• Re-run the ArcGIS Server Service Pack 3 applypatch command.
  
  % ./applypatch
  
  
• Click on the link below to open a text version of the SP3config.sh script.
  
  SP3config.txt
  
  
• Copy the text of the script from the browser and paste it to a new file in a text editor.
  
  
• Save the file as SP3config.sh.
  
  
• Change permissions on the SP3config.sh file so that it is executable.
  
  % chmod 755 SP3config.sh
  
  
• Replace the existing SP3config.sh script with the updated SP3config.sh script.
  
  % cp SP3config.sh <ArcGIS Server Installation>/scripts
  
  
• As the <ArcGIS Server Owner>, run the new SP3Config.sh script.
  
  % ./SP3config.sh
  

  Note:
  If the new SP3config.sh script is not used, the following error displays:
  
  "This script must be run as the owner of the ArcGIS/ArcIMS/ArcReader/ArcEngine product. 
  Script is being run from an invalid location."