Error Message
When installing ArcGIS Image Server 9.2 Service Pack 2, the installer fails and displays the following error message:
"Internal Error 2711. ArcGIS_92_Client"
Cause
This error occurs when Service Pack 2 is installed on top of ArcGIS Image Server 9.2 with no service pack.
Solution or Workaround
Remove ArcGIS Image Server 9.2 and install ArcGIS Image Server 9.2 Service Pack 1. This is a separate installer that can be obtained by requesting an ArcGIS Image Server 9.2 Service Pack 1 DVD. After ArcGIS Image Server 9.2 Service Pack 1 is installed, ArcGIS Image Server 9.2 Service Pack 2 can be installed. See Related Information for link to ArcGIS Image Server 9.2 Service Pack 2.