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Problem: DefaultMap.nmf installed with ArcGIS Server is missing layers

Description

The DefaultMap.nmf installed with ArcGIS Server is missing layers.

Cause

ArcGIS Server for Microsoft .NET Framework provides the ability to configure a server as an ArcGIS Explorer home server and to publish ArcGIS Explorer maps on the server using Manager. It includes a file called DefaultMap.nmf available to use as the default map for the ArcGIS Explorer home server, or as an example map to publish on the server. This file is installed by default in C:\Inetpub\wwwroot\ArcGIS\Explorer\Maps\DefaultMap.nmf.

Due to changes on the ArcGIS Online server, which is referenced by this map, it is possible that some of the layers in DefaultMap.nmf are missing or no longer appear as expected. Transportation, boundaries, and elevation layers are most likely to be affected.

Solution or Workaround

There are several ways to fix this problem. One option is to remove the broken layers, if they have not already been removed, and re-add them, creating a connection to the ArcGIS Online server. See the link in the Related Information section below for more information on how to add a service to an ArcGIS Explorer map.

A second and perhaps simpler option is to get the corrected DefaultMap.nmf from the ESRI home server. Use the following procedure:

  1. With ArcGIS Explorer open, navigate to File > Set Home Server.
  2. Select 'Connect to the ESRI Server' and click OK.
  3. Navigate to File > Save As.
  4. Save the file as DefaultMap.nmf in the same location as the existing previous DefaultMap.nmf, overwriting the old file.
  5. If the home server was set to a server other than ESRI's before performing these steps, navigate to File > Set Home Server to reset it.

Related Information