PROBLEM

Text in ArcMap exported to AI, EPS or PDF files displays incorrectly

Last Published: January 28, 2021

Description

Note:
This article pertains to ArcGIS retired versions 8.x, 9.x, and 10.0 only. Later versions of ArcGIS may contain different functionality, as well as different names and locations for menus, commands and geoprocessing tools.

Text in ArcMap exported to AI, EPS or PDF files displays incorrectly. For example, the font displays in 1pt-size in Adobe Illustrator CS, CS2 and CS3.

Image showing text displayed as 1pt

Cause

This is a known problem. Adobe has completely replaced the text engine in Illustrator CS, CS2 and CS3.

Solution or Workaround

  1. Open the AI, EPS or PDF-exported map in Illustrator.
  2. Select everything on the map.
  3. Press the up arrow on the keyboard once. The text displays in the correct size.
Example of corrected text
  1. Press the down arrow on the keyboard once to reposition the entire map to its original location.

Article ID:000008898

Software:
  • ArcMap 10 0
  • ArcMap 9 x
  • ArcMap 8 x

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Related Information

Discover more on this topic