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Problem: ArcGIS, ArcIMS or ArcSDE Service Pack install. *.MSP, is associated with Microsoft Paint and does not install the service pack

Description

ArcGIS, ArcIMS or ArcSDE Service Pack install. *.MSP, is associated with Microsoft Paint and does not install the service pack.

Cause

The file format .MSP is associated with Microsoft Paint. It should be associated with Microsoft Installer.

Solution or Workaround

  1. Right-click on ArcGISDesktop91sp2.msp (or the .MSP you are trying to install) and select Properties.
  2. On the General tab, click the Change button and select 'Windows installer' as the Program to open the file.
  3. Once the file-program association is changed, run the service pack install.

    Note:
    If the problem persists, start the Service Pack installation manually by using the following command:

    Code:
    msiexec.exe /p [location of service pack]\<Service_pack>.msp REINSTALL=ALL REINSTALLMODE=omus