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Problem: Columns are missing from ArcLogistics Route's List View window

Description

When viewing Locations, Vehicles, Orders Inbox, or Routing Folders, one or more columns are missing from ArcLogistics Route's List View window.

Cause

This is a known issue.

Solution or Workaround

Make edits to the registry keys for ArcLogistics Route.

Warning:
WARNING: The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary.

ESRI cannot guarantee results from incorrect modifications while following these instructions. Therefore, use caution and proceed at your own risk.

  1. From the Start button, select Run, type 'regedit' (no single quotes) to open the Registry Editor window.
  2. Navigate to following path: HKEY_CURRENT_USER > Software > ESRI > ArcLogistics Route > WindowSettings > DataView > Columns folder.
  3. Right-click on Columns folder; select Delete.

    Click YES when prompted to confirm delete.
  4. Close the Registry Editor window.

    Restart ArcLogistics Route. The missing column names (field names) are returned to the default state.