BUG

Opening any geoprocessing dialog box causes ArcMap, ArcCatalog, ArcScene, or ArcGlobe to crash with an error in mfc71u.dll

Last Published: April 25, 2020

Description

** This issue is addressed with ArcGIS 9.1 Service Pack 2 (SP2) **

After installing Internet Explorer 7, opening any geoprocessing dialog box causes ArcMap, ArcCatalog, ArcScene, or ArcGlobe to crash with an error in mfc71u.dll. Also, the context sensitive 'Export' options in ArcCatalog have the same behavior
� Export\To CAD
� Export\To Coverage
� Export\To Geodatabase (Single)
� Export\To Geodatabase (Multiple)
� Export\To Shapefile (Single)
� Export\To Shapefile (Multiple)

Cause



This is a known issue.

Workaround

** This issue is addressed with ArcGIS 9.1 Service Pack 2 (SP2) **

Download the Service Pack from the link in Related Information section below.

    Article ID:000008755

    Software:
    • ArcMap 9 x

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