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When exporting a map to BMP, JPEG, or TIFF with the data frame background set to 'no color' and/or setting the 'Background Color' to no color in the export options, the output displays the background as a solid color, such as gray.
This is a known limit, because these file types do not support 'no color' pixels. As a result when the map is exported, the 'no color' pixels are assigned a default background color value set in the Windows display settings.
Export the map to either a GIF or PNG format and set the Background Color and Transparent Color to white.