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FAQ: Why is the hyperlink not working in Internet Explorer?

Question

Why is the hyperlink not working in Internet Explorer?

Answer

Clicking on the hyperlink layer returns no output or error message.

Check the 'Pop-up Blocker' option in Internet Explorer - it is required to be turned off:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Privacy tab.
4. In the Pop-up Blocker area, select the checkbox to turn on the Pop-up Blocker, or clear the checkbox to turn off the pop-up blocking.
5. Click Apply, and then click OK.

The hyperlink is enabled in another Pop-up window so this functionality must be enabled in the browser.