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Bug: Graphics Server Error when printing charts and/or graphs

Description

When printing a chart or graph in ArcMap, the following error may occur:

"Graphics Server: GSW32.exe Application Error".

Cause

'Microsoft Office Document Image Writer' is set as the default printer.

Workaround

The 'Microsoft Office Document Image Writer' is a virtual printer. Follow the instructions below to change the default printer.

  1. Go to Start > Settings > Printers.
  2. Right-click to select a printer other than the 'Microsoft Office Document Image Writer' in the list.
  3. Select 'Set as Default Printer'. Close dialog box.

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