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Error: You are already a member of a different group. You can only be a member of one group at a time

Error Message

While trying to join a group, the following error message appears:

"You are already a member of a different group. You can only be a member of one group at a time."

Cause

The user is attempting to join the group already has ArcWeb Services credits, including evaluation credits.

Solution or Workaround

To join a group, a completely fresh ESRI Global Account, that has never had any ArcWeb Services credits, must be used. To join a group, create a new ESRI Global Account.