Is This Content Helpful?
We're glad to know this article was helpful.
The Printer Properties button on the ArcMap Page and Print Setup dialog box is grayed out and changes cannot be made although ArcMap can print to the printer.
This may occur if the printer was installed using a 'rundll32' command.
Two fabricated examples of this command are:
rundll32 printui.dll, PrintUIEntry /ga /n \printerserver\printer
rundll32 printui.dll,PrintUIEntry /ga /c\\%COMPUTERNAME% /n\\printerserver\printer
Add the printer programmatically using a Windows Script Host .VBS script.
Set WshNetwork = WScript.CreateObject("WScript.Network")