BUG

Network Analyst: ArcMap crashes when generating service area polygons

Last Published: April 25, 2020

Description

Generating service area polygons may not complete or may crash on a particular type of dataset.

Cause

This problem can occur on data whose X,Y extent is very small but the impedance attribute unit on which the service area is running is extremely large.
For example, the data could be in lat/long and the units of length could be in centimeter and service areas of millions of centimeters are being computed.

Workaround

Use a larger unit of measurement such as kilometers or miles instead of centimeters or inches.

    Article ID:000007795

    Software:
    • ArcMap 9 x

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