Is This Content Helpful?
We're glad to know this article was helpful.
When sending a SOAP request with an ESRI Global account user name and password, the following error may occur:
"1005: Invalid password. Cannot generate a token."
The capitalization of the password in the SOAP request did not match the capitalization that was used to create the ESRI Global password. ArcWeb Services are case sensitive.
The www.esri.com and support.esri.com Web pages are not case sensitive.
Resend the request using the proper capitalization.
If the proper capitalization of the password is not known, follow the steps below to reset the password: