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** This issue is addressed in ArcIMS 9.0 Service Pack 2 (SP2) **
A GetFeatureInfo request on non-English locales and/or services with non-English data, responds with "???" in place of field values, or responds with:
"Error sending FeatureInfo response.Exception in FeatureInfo reply invalid byte 1 of 1-byte UTF-8 sequence (0Xa1)".